Have you heard about the new 
NHS HEALTH CHECK?
See our clinics and services for more information.   

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We are closed from 1pm on the following afternoons


Wednesday 21 March &

Thursday 19 April
for 
Staff Training 

For Emergencies and Urgent Advice when the Surgery is closed please contact the  

Out of Hours duty doctor on
0300 130 3035

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Appointments
Home Visits
Practice Nurse

Changes to the System

Feedback from the Patient Survey showed that many of you felt you had to wait too long for a routine appointment with a doctor.

Because of this we have decided to make changes to our appointment system. We hope that this will also help to reduce the number of wasted appointments when patients have forgotten to attend.


We have increased the number of 'on the day' appointments.
Please telephone BEFORE 10 AM.

Please be reminded to telephone AFTER 11am for all routine enquiries, test results, and repeat prescriptions for the housebound.

PLEASE NOTE
The Practice Nurse and Health Care Assistant appointments will be unaffected.

Booking Appointments

blue_calendarThe surgery reception  phones are staffed from 8.30 until 12.45pm and 2pm until 6.30pm. We offer a range of appointments and offer 'on the day' and advance bookings.

The duration of appointments can vary but is usually 10 minutes. If you are unable to keep an appointment please let us know so that we may reallocate it to another patient.

If you need an appointment for a full medical please book adequate time - a minimum of 20 minutes.

Appointments for a blood test can be made with the health care assistant.

It is often helpful to know a little about why you wish to see the doctor or nurse; the reception staff are conversant with the need for confidentiality. However, if you would rather not say so, if asked, simply state that it is "in confidence".

 
For quick medical advice online or on the telephone contact NHS DirectNHS 111 is a new service being introduced to make it easier for you to access local NHS healthcare servicesNHS ChoicesDepartment of HealthMy Surgery Website