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IT Matters

IT / ELECTRONIC PATIENT RECORDS
STATEMENT OF INTENT FOR WING SURGERY

New contractual requirements came into force from 1st April 2014 requiring that GP practices should make available a statement of intent in relation to the following IT developments:- 

    1. Referral Managemen
    2. Electronic Appointment Bookin
    3. On line Booking of repeat prescription
    4. Summary Care Recor
    5. GP2GP transfer
    6. Patient Access to records
    7. Enable patient feedback (FFT)

 Please find below details of Wing Surgery’s stance with regards to these developments:-

  • Referral management 

All practices must include the NHS Number as the primary identifier in all NHS clinical correspondence issued by the practice.

Wing Surgery includes NHS numbers on all NHS correspondence.

  • Electronic appointment booking

Practices are required to promote and offer the facility for all patients, who wish to, to book, view, amend, cancel and print appointments online.

We currently offer the facility for booking and cancelling appointments on-line. Please visit www.wingsurgery.co.uk to register for on line services or come into the practice and ask at reception.

  • Online booking of repeat prescriptions

Practices are required to promote and offer the facility for all patients, who wish to, to order online, view and print a list of their repeat prescriptions for necessary drugs, medicines or appliances.

We currently offer the facility for ordering repeat prescriptions on-line via email or the surgery website following the instructions under ‘prescriptions’.

  • Interoperable records/Summary Care Record

Practices are required to enable successful automated uploads of any changes to a patient’s summary information, at least on a daily basis to the Summary Care record.

Having your Summary Care Record available will help anyone treating you without your full medical record. They will have access to information about any medication you may be taking and any drugs that you have a recorded allergy or sensitivity to.

Wing Surgery is already live with SCR. However, if you do not want your medical records to be available in this way and have not already informed the practice then you will need to let us know, in order for us to update your record. You can do this via the ‘opt out form’ on our website or by completing a form in the surgery. Forms are available in the waiting room. Please visit http://systems.hscic.gov.uk/scr for more information

  • GP2GP record transfers

There is a requirement for GP Practices to utilise the GP2GP facility for the transfer of patient records between practices, when a patient registers or de-registers.

It is very important that you are registered with a doctor at all times. If you leave your GP and register with a new GP, your medical records will be forwarded to your new GP via NHS England. The GP2GP system transfers your electronic record to your new practice within 24hrs.
Wing Surgery confirms that GP2GP transfers are already active and we send and receive patient records via this system.

Please visit http://systems.hscic.gov.uk/gp2gp for more information

  • Patient access to their GP record

Practices are required to promote and offer the facility for patients to view online, export or print any summary of information from their records relating to medications, allergies, adverse reactions and any other items/date such as ‘additional’ record elements which has been agreed between the practice and the patient i.e. Immunisations & Test results

We are working with our clinical system supplier to achieve this functionality and it is our intention to have this facility available to patients by 31st March 2016

  • Information to support patients accessing online services


Patients will be able to access online services by visiting www.wingsurgery.co.uk or by making a request at the surgery reception or via the Patient online access web site - https://patient.emisaccess.co.uk

User information page and how to guides http://patient.uservoice.com/knowledgebase

To use Patient Access, you can go to your GP practice to request a user name and password or you can register for this service online and book one appointment. Your identity needs to be verified when you attend the online booked appointment before you will be given full access to your clinical record. ID required: any photo ID and utility bill with your name and address visible. The level of information available to patients and by when is shown in our online timetable below:

To give feedback about the online services you can:

    • Use the practice website to send an e-mail
    • Leave comments with the receptionist
    • Place comments in the suggestion box
    • Write a letter to the practice:

Wing Surgery

46 Stewkley Road

WING

Leighton Buzzard

Bedfordshire

LU7 0NE

FAO: The attention of The Assistant Practice Manager

www.nhs.uk
www.iwantgreatcare.org

 



 
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